Subscription Plans & Pricing Overview

Starter

$159.20 per seat / month billed annually ($1,910.40 per seat per year), or $199 per seat / month billed monthly.

7-day free trial, no credit card required. No seat minimum, no seat cap, cancel anytime.

• The full SoterEHS workflow library: inspections, incident investigation, risk assessments, ergonomics, safety document review, toolbox talks and psychosocial
• Records created from a photo, voice note, video or conversation
• Actions with owners, due dates and verified closure
• Cited, jurisdiction-specific regulatory answers (US, Australia, UK/EU, ISO 45001/45003)
• Phone capture and the Soter browser extension
• Microsoft 365, Outlook and SharePoint
• Uploads up to 200 MB per file, 30 files per message

Enterprise

Custom pricing. Per seat plus platform, with volume pricing from 25 seats. Everything in Starter, plus:

• Data Sources: index your manuals, procedures, programs and historical records, and ask questions across all of them
• Sub-workspaces for sites, regions and business units
• Organization-wide roles and permissions, and single sign-on
• Advanced workflows, including protected ergonomic assessment workflows and custom builds with the Soter team
• Scheduled runs for daily and weekly work
• White-label reporting in your templates and brand
• 1 GB pooled uploads and long-document review
• Vendor security assessment, priority support and a dedicated success manager

Contact your SoterAI representative or email help@soteranalytics.com to discuss Enterprise pricing.

Who counts as a seat

A seat is a safety professional who runs workflows and produces deliverables, such as EHS managers, advisors, coordinators and ergonomists. Workers and supervisors who only raise hazards, near misses or observations from their phone don't need a seat.

Free Trial Period

All new safety-team accounts start with a 7-day free trial of the Starter plan — no credit card required. During your trial, you'll have full access to all Starter features. After the trial ends, you can choose to upgrade to Enterprise or continue on Starter.

How Billing Works

• Monthly or annual: pay monthly, or pay annually and save 20%.
• Per-Seat, Per-Month: You pay only for the seats you provision each month.
• Proration: Adding or removing seats mid-billing cycle is prorated to the day.
• Invoicing Cycle: Invoices are generated on your account's billing date and can be paid via credit card or ACH.

Where to View & Update Your Plan

1. 1In the left nav under Other Settings, click Billing.
2. 2On the Billing screen, review your current plan, active seats, and upcoming invoice.
3. 3Click Manage Billing to switch editions, adjust seat counts, or update payment methods.

Any changes you make will be reflected on your next invoice, with proration applied automatically.

For a complete and always up-to-date breakdown of features and pricing, visit our Pricing page.

Intelligence Credits track how many Risk Intelligence records your organization has processed. Processing a file extracts Risk Intelligence records from it — each record consumes one Intelligence Credit from your organization's allowance. A single file may contain multiple records. Credits are consumed on use and cannot be reused.

Viewing your usage

Go to Settings → Organization Settings to see your Intelligence Credits Meter. It shows:

• Total credits consumed vs. your organization's total available (e.g. 33,420 / 50,000)
• A visual progress bar reflecting current usage
• A Workspace Usage Breakdown button that exports a CSV showing credit consumption per workspace — useful for org owners managing multiple workspaces

Credit limits by plan

Notifications

SoterAI will alert you automatically as you approach your limit:

• 90% used — Org Owner receives an in-app notification. Contact your SoterAI representative to discuss additional credits.
• 100% used — Org Owner receives an in-app notification that all credits are consumed. New Risk Intelligence uploads will be paused until additional credits are arranged.
• Credits exhausted (user-level) — Individual users attempting to upload to Risk Intelligence will see a notification that uploads are currently unavailable.

To arrange additional credits, click the button Contact Sales or contact your SoterAI representative.