SoterEHSHelp Center

Browser Use is live

Product Release5 November 2026

Some of the websites you work with don't have a SoterAI connector, like insurer portals, government safety portals and supplier dashboards. Now SoterAI can work through them for you.

What it does

Work on a website for you

Ask SoterAI to work on a website. The agent opens a real browser, then navigates, clicks, fills in forms and reads pages.

Move files both ways

SoterAI can upload a file from your chat to a website, and anything it downloads comes back into your chat.

Watch every step live

Follow each step in a side panel next to the chat, and replay the whole run afterward.

You stay in control

You sign in yourself

When a site asks for a sign-in, a CAPTCHA or a verification code, the agent hands control to you. You type your credentials into the website, never into the chat.

You approve what matters

Before the agent does anything with consequences, such as submitting a form, it asks for your approval.

You can stop it at any time

Stop a run whenever you like from the side panel.

Who it's for

EHS, risk and insurance teams who spend time in web portals that have no SoterAI connector.

How to find it

Ask SoterAI in any chat what you need done on a website. For example:

Try asking

“Go to our insurer's portal and download last month's claims report.”
“Fill in the supplier incident form on [website] using the details from this chat.”
“Check the status of our latest submission on the regulator's portal.”

Browser Use is switched on for each organization separately. If you don't see it working in your chats, contact your Soter Customer Success Manager.

Good to know

  • A run can take a few minutes, because each step means loading and reading a page.
  • If a platform has a SoterAI connector, use the connector instead. It's faster and more reliable.
  • Your sign-ins are saved for you personally and reused across your chats. Nobody else in your organization can use them.

Have questions about Browser Use? Contact your Soter Customer Success Manager or reach out to our support team for help getting started.

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